Appendix

Experience

In business over 80 years...over 300 years of combined experience.

Guarantee

Our Motto is “No Bugs, Guaranteed.” No charge for call-backs for named pests within the warranty period. Extended warranties available.

Hiring

Employee backgrounds checks. Drug screening. Social Security background checks. Complete physical.

Training

Initial 8-Week Training with Supervisors, on the job & classroom. Ongoing training every 4 weeks.

Specifications

A written specification with every corrective recommendation.

Insurance

1 million/3 million dollars of Liability, Auto and Workman’s Compensation Insurance...all to protect YOU.

Safety

Ongoing, documented safety training

Supervision

Every Technician is directly supervised & every account is inspected for quality assurance

Quality

Awarded QualityPro status by the National Pest Management Association,
Awarded Quality Pro Schools Status by the National Pest Management Association, and the “Good Housekeeping Seal of Approval.”

Full time/Full Service

Our only business is the protection of your health, property and environment.
Our technicians are employed full-time, providing Pest Solutions.

Technical Support

Reliable employs a full-time certified Entomologist, with more than 40 years’ experience.

Customer Service

Full-time professionals who answer the phone in person and quickly help you find a solution to what is “bugging” you. Help is always just a free phone call or email away

Customer recognition

Awarded the People’s Choice Award for more than 15 years.

Local Ownership-Representation

We are not part of a franchise or dependent on other operations for our existence. We are in the business of Pest Solutions. Our owners and representatives live and work in your community.

Regional-National Coverage

We operate from Service Centers in Missouri, Iowa, and Illinois. We are part of the Food Protection Alliance, a select group of companies with national coverage through local companies.

Price

Our prices include all materials and labor needed to solve your pest problem. You
will know exactly what we will do and what your investment will be before we start.

Web Access

Reliable operates a web portal complete with company information, contact information and material safety information including labels and SDS.

Personal Security-Peace of Mind

All our Technicians are uniformed and carry photo ID’s. All our vehicles are clearly identified and easily recognizable.

Scheduling